Experienced manager, open to challenges, available immediately with a very good relationship.
Experience gained in large companies in the private sector (air transport, tourism, pharma and mass retail), in NGO and as a freelancer.
Diversity of positions held: operations manager, customer relations center manager, internal consultant in organization and change management, customer relations manager, project manager and sales manager.
Management and supervision of "Travel Preparation" teams (e-tickets, vouchers, visas): 80 people
Conduct of IS implementation projects with human, organizational and contractual impacts such as the development of a multi-brand BtoB and BtoC "travel documents" website in coordination with purchasing, legal and human resources departments.